Class of Service page

Field Definitions: Class of Service Screen, page 2

Field Name Valid Input Description/Procedure
INCOMING MAILBOX
Order:
  • fifo (default)

  • lifo

Indicates the order for retrieving incoming mailbox messages for a subscriber:
  • fifofirst in, first out

  • lifolast in, first out

Category Order: The following three letters in any order:
  • n

  • u

  • o

  • Default: nuo

Indicates the order for scanning the incoming mailbox message categories for a subscriber.
  • n = New. Neither the header nor the message body has been read.

  • u = Unopened. The header has been read but not the message body.

  • o = Old. The header and the message body have both been read.

The order oun encourages subscribers to keep messages stored to a minimum by forcing them to scan through old messages first.

Retention Times, (New, Old, and Unopened):
  • A number from 0 to 999

  • Default=10

Indicates the number of days that new, old, and unopened messages are retained in the incoming mailbox for a subscriber. After the specified period of days, the system deletes the messages.

The retention time clock is not reset to zero (0) when a message is moved among the old, unopened, and new categories. For example, if the retention time is 10 days for all three categories, a message is removed after 10 days (not 30 days) regardless of whether or when it is moved from one category to another.

OUTGOING MAILBOX
Order:
  • fifo (default)

  • lifo

Indicates the order for retrieving messages from the outgoing mailbox for a subscriber.
  • fifofirst in, first out

  • lifolast in, first out

Category Order: The following letters in any order:
  • f

  • u

  • n

  • d

  • a

  • Default: unfda

The order for scanning the outgoing mailbox message categories for a subscriber.
  • fFile cabinet. Saved copies of created messages

  • uUndelivered. Messages awaiting delivery

  • nNondeliverable. Unsuccessful message deliveries

  • dDelivered. Notifications of delivered messages

  • aAccessed. Notifications of delivered and accessed messages

Retention Times (File Cab and Delivered/ Nondeliverable):
  • A number from 0 to 3999

Indicates the number of days that file cabinet, delivered, or nondeliverable messages are retained in the outgoing mailbox for a subscriber. After the specified period of days, the system deletes the messages.
Voice Mail Message (Seconds),

Maximum Length:

  • A number from 0 to 10800

  • Default=1200

Indicates the maximum duration (in seconds) of voice that a subscriber can create.
Voice Mail Message (Seconds), Minimum Needed:
  • A number from 0 to 1200

The minimum mailbox space needed (in seconds) to create a voice message. If fewer than the minimum number of seconds remain in the subscriber's mailbox, a message tells the subscriber she or he cannot create a new message or reply to an incoming message.
Call Answer Message (Seconds), Maximum Length:
  • A number from 0 to 10800

  • Default=1200

Indicates the maximum duration of call answer messages a subscriber can receive.
Call Answer Message (Seconds), Minimum Needed:
  • A number from 0 to 1200

  • Default=8

Indicates the minimum mailbox space needed to leave a call-answer message for a subscriber. If less than the minimum number of seconds remain in a subscriber's mailbox, a caller hears the "full mailbox" greeting.
End of Message Warning Time (Seconds):
  • 0 (zero)

  • A number from 15 to 60

Enter the number of seconds that a warning message plays to indicates the remaining available recording time. The system plays the warning message this number of seconds before the maximum recording time is reached.

If you enter a 0 (zero), no end-of-message warning is played. If you leave this field blank, the system uses the value on the System-Parameters Features screen. Otherwise, this value overrides the value on the System-Parameters Features screen.

Maximum Mailing Lists:
  • A number from 0 to 999

  • Default=25

Indicates the maximum number of mailing lists subscribers can create.
Total Entries in all Lists
  • A number from 0 to 9999

  • Default=250

The maximum total number of mailing list entries subscribers can create for all mailing lists they own.

Note that while any one subscriber can have 9999 list entries, a single messaging mailing list can only have 250 members.

Mailbox Size (Seconds), Maximum:
  • A number from 0 to 32767 (just over 9 hours)

  • Default=1200 seconds

The maximum number of seconds of mailbox space for a subscriber.
Minimum Guarantee:
  • A number from 0 to 9999

  • Default=0

Indicates the number of seconds of mailbox space guaranteed for a subscriber.

We recommend that no space be guaranteed because some subscribers may never need the reserved space.